FAQ
Where do you ship to?
Where do you ship to?
We ship worldwide to over 50 countries. We have distribution centers in both Europe and Asia to ensure your order reaches you as efficiently as possible.
How long does shipping take?
How long does shipping take?
Standard shipping typically takes 7-12 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched so you can follow its journey.
What is your return policy?
What is your return policy?
We want you to love your Noka Home pieces. If you're not completely satisfied, you can return items within 14 days of delivery. Please contact our support team to initiate a return process.
Can I cancel or change my order?
Can I cancel or change my order?
We process orders quickly to get them to you faster. If you need to make a change, please contact us within 12 hours of placing your order and we will do our best to accommodate your request.
Are your products safe for shipping?
Are your products safe for shipping?
Absolutely. We take great care in packaging our lighting and decor items with protective materials to ensure they arrive in perfect condition. In the rare event of damage, please contact our support team and we will resolve it immediately.
Do you offer trade or wholesale accounts?
Do you offer trade or wholesale accounts?
We welcome partnerships with interior designers, architects, and retailers. Please submit your inquiry via our contact form or email our team for more information regarding our trade program.
