How Can We Help?
Everything you need to know about our products, shipping, returns, and more.
Shipping and Delivery
How long will it take to get my order?
Delivery times vary depending on your location. Standard shipping usually takes 6-12 days after the order has been processed. We will send you an email with tracking information so you can follow your package.
How can I track my order?
Once your order is shipped, we will send you an email with a tracking number and a link to the shipping company's website. Also you can track our order by providing tracking number on the following page:
How much does shipping cost?
We now offer FREE shipping on every single order. No minimum purchase is necessary to qualify.
Where do you ship to?
We ship worldwide.
Ordering and Payment
Will I receive a confirmation for my order?
Yes, you will receive an email confirmation right after you place your order. Please check your spam folder if you don't see it.
Can I change or cancel my order?
If you want to change or cancel your order, please contact us as soon as possible. If the order has not been shipped yet, we will do our best to help you.
Is it safe to use my credit card on your website?
Yes, it is very safe. Our website uses secure technology (SSL) to protect your personal and payment information.
What payment methods do you accept?
We offer a wide range of payment options for a secure and convenient checkout. We accept major credit and debit cards, including American Express (Amex), Visa, Mastercard, Maestro, UnionPay, and Bancontact. For a faster checkout, you can use digital wallets like Apple Pay, Google Pay, and Shop Pay. Additionally, we support other popular payment methods such as Klarna, Blik, and iDEAL.
Home Decor Advice
I need help with decorating. Can you give me advice?
We love to help! You can find many ideas and inspiration on our blog and social media pages. For specific questions, feel free to contact our customer service team.
How do I care for my new home decor items?
Care instructions are different for each product. You can find specific care information on the product page or on the product's label.
How can I find a specific style of decor in your store?
You can use the search bar at the top of our website to look for specific items or styles (e.g., "boho pillows," "modern vase"). You can also use our menu to browse by category or style.
